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CA AG Amends Countrywide Complaint

Friday, July 18 2008 06:35

On June 20, 2008 California Attorney General Edmund G. Brown Jr. sued Countrywide for engaging in deceptive advertising and unfair competition by pushing homeowners into risky loans for the sole purpose of reselling the mortgages on the secondary market. On or about June 24, 2008, Brown filed an amended lawsuit in Los Angeles Superior Court which reveals twenty new details about the company's scheme to deceive consumers into taking out dangerous mortgages. The information had been previously withheld from the complaint.

Some of the new information includes the fact that Countrywide's wholesale lending officers received higher commissions for selling Pay Option Adjustable Rate Mortgages--loans that entice consumers with a very low initial "teaser" rate--and loans with weak underwriting standards. Countrywide also paid higher commissions for putting borrowers into loans with higher rates and fees than they qualified for based upon credit scores and other factors.

Countrywide ignored factors that it identified as having negative impacts on underwriting including: high debt ratios, low credit scores, and minimal down payments. Company employees regularly overrode warnings from Countrywide's computerized underwriting system, known as CLUES, which issued loan analysis reports rating consumer credit, purported ability to repay, and whether a proposed loan complied with underwriting guidelines.

The following examples describe new details about how Countrywide granted exceptions to sound business practices. These examples represent a small percentage of the large number of California residents who are facing foreclosure due to Countrywide's dangerous practices:

• A Countrywide loan officer convinced a borrower to take a Pay Option ARM with a 1-month teaser rate and a 3-year prepayment penalty plus a full-draw piggyback home equity line of credit based on the loan officer’s representation that the value of the borrower’s home would continue to rise and he would have no problem refinancing. The borrower’s debt-to-income ratio was 47 percent and credit score was 663. The loan officer offered the loan even though the company’s CLUES report and an underwriter review indicated strong doubts about the borrower’s ability to repay. The loan closed in January 2006, and a Notice of Default issued in June 2007.

• The CLUES report issued for a loan applicant in February 2005 stated that the consumer had too much debt for the loan program and identified other elements of risk including a low credit score. The CLUES report raised doubts about the borrower’s ability to repay the loan but Countrywide approved a 3/27 adjustable rate mortgage with a 3-year prepayment penalty, to an 85-year old disabled veteran with a credit score of 509 score and an debt-to-income ratio of nearly 60 percent. The loan closed in February 2005, and a Notice of Default issued in July 2005.

• The CLUES report for a proposed loan identified multiple risks that created doubts about the borrower’s ability to make the payments, including the fact that a borrower had an open collection account. In January 2006, however, Countrywide granted exceptions for these risks and approved a reduced documentation Pay Option Adjustable Rate Mortgage loan for $352,000 with a 3-month teaser rate and a 3-year prepayment penalty, as well as a Piggyback home equity line of credit for $22,000. The loan closed in January 2006, and a Notice of Default issued in October 2006.

Many borrowers who obtained Pay Option and Hybrid ARMs did not understand that their initial monthly payment would at some point "explode," that their initial interest rate would increase and become adjustable, or that the principal amount of their loans could actually increase. Countrywide received numerous complaints regarding these practices from borrowers, including over 3,000 complaints per year handled by the Office of the President between January 2005 and August 2007.

Countrywide gave branch managers commissions or bonuses based on the net profits and loan volume generated by each branching, thereby creating intense pressure to sell as many loans as possible, as quickly as possible, at the highest prices possible. Branch managers were rewarded for meeting production goals set by corporate management, increasing the number of loans sold per loan officer, and reducing the time periods between the loan application stage and funding--or penalized for failing to do so.

The amended lawsuit also contains updated data about Countrywide's staggering foreclosure rates. As of April this year, 21.11% of the mortgages owned by Countrywide Home Loans were in some stage of delinquency or foreclosure, including 47.97% of originated non-prime loans, and 21.23% of Pay Option ARMs. In January and March, 2008, Countrywide recorded 3,175 notices of default in Alameda, Fresno, Riverside, and San Diego counties alone, representing an aggregate total of delinquent principal and interest of more than $917 million.

"These shocking new details provide further evidence of Countrywide's dangerous lending practices, which included ignoring borrowers' low credit scores and rewarding employees for selling risky loans," Attorney General Brown said. "In one case the company approved an adjustable rate mortgage to an 85-year-old disabled veteran with such a low credit score and high debt that he defaulted in less than six months."

22 comments

  • Comment Link Rick Otenti Wednesday, December 16 2009 04:13 posted by Rick Otenti

    How about this: Country Wide forcloses on the property and auctions the property to the highest bidder, however the highest bidder backs out of the bid and Country Wide Mortgaqge dba Wm Specialty Realty quietly buys the property for the amount of the loan and resells the property at market value. This is a true story.Incidently the property was appraised at 400K and Country Wide dba as WM Specialty (subsidiary of Washington Mutual) bought it for 112K. If anyone out there has had a similiar experience I would love to hear from you as I have a court date on Feb 26, 2009 charging them with fraud and deceptive business practices under Ma Law 93a. Any information regarding this company would be appreciated.

  • Comment Link Clarence Saturday, August 22 2009 21:04 posted by Clarence

    Just to let every know, had house aprased for re-fi,it was $2,000 more than 4 years ago and PMI is up to $16,000 paid so far. Ha;Ha; I have kicked myself many times for being so Dumb or Easy.Sucker. Where do I go from here?

  • Comment Link Clarence Tuesday, August 18 2009 14:34 posted by Clarence

    What can be done about Countywide throwing high PMI for 12 years at the last min. they will talk to me.

  • Comment Link VA Refinance Tuesday, August 11 2009 13:23 posted by VA Refinance

    I am still so amazed to see that there are so many people effected by the countrywide problems. at least i am not the only one however I would never wish any problem of this magnitude on anyone.

  • Comment Link Deborah Smith Tuesday, August 11 2009 12:05 posted by Deborah Smith

    Don't sign the papers if the terms are misrepresented. period.

  • Comment Link Clarence Smith Tuesday, August 11 2009 11:38 posted by Clarence Smith

    Countrywide or Broker pulled a one on me?1/2 hour before closeing was told PMI would $358.00mo insted of $139.00mo.At signing was told PMI would be on loan for 12years.Wrote underwriter for reason why.No re-ply.Called Countrywide no help.I have lived in home over four years have paid over $15,000 in PMI.Never Late.Do you know where to get Help?Thank You

  • Comment Link Becky K. Sunday, May 24 2009 07:53 posted by Becky K.

    I have always paid my loan on time and took every proactive step to avoid defaulting on my loan. I knew my loan is due to reset from it's current 'interest only' and I would not be able to afford it. So over the past 6 months I've spoken with 2 "home retention" representatives from Countrywide, faxed and mailed every piece of documentation they asked for within the timeframe they required but no one has ever contacted me.

    I've sent several e-mails to Countrywide customer service trying to find out the status of my work-out only to be told I had to call a number which only leads to endless dead-ends in phone-tree hell! Now they say that they never received the first packet I sent and they claim that the packet I sent 'registered' mail and the third packet I faxed the same day did not show up on time... (I have proof that all three packets were sent on time)

    Again, not ONCE has anyone botered to contact me and let me know the status of my request for help or that there was a problem.

    So surprise, surprise, the minute I can no longer pay my mortgage and miss a payment, I get a call from some guy in India who barely speaks English, is impossible to comprehend, and has NO CLUE what the status of my account is or why I was never contacted, or any advice at all, except to tell me that "It's not my department" and I should call the home retention representatives to asks for a possible modification!!!

    This is NO way to conduct business. I'm frustrated! I'm angry at Countrywide and Bank of America for painting a false picture to the public of being 'helpful' and 'proactive' when if fact that is a lie. This all could have been avoided but they are now the reason I am forced to file bankruptcy. Shame on you, Countrywide!

  • Comment Link noah Thursday, April 02 2009 10:38 posted by noah

    I just spoke with my brother Sam who is gay and dying of aids so I will add this...
    he is sick and dying and yet he cant get married, because he loves another man, the way I see it is his choices are his choices
    and the minute we judge or try to inflict our choices on his personal life style we are now
    becoming tyrants, he cant afford his medication, and has to live below poverty level in a sickly enviroment...
    NOw some would say this is mortage blogg what are you ranting about well I say it's all the same, if we try to restrict
    another humans freedom of beliefs because we dont agree then we might as well let Martin luther king die for nothing
    either we honor progress, and peoples freedom of choice, and learn to live in exceptance and learn to help each other
    again or we are no better or worse off with a dictator........II here people say wow we have grown a black president, I say I pitty
    a country who needs to reffer to him anything beyond a good strong, good hearted man.
    When our love for human life only goes as far as our own beliefs we have failed as a nation, I say who cares if Obama is black
    ,brown,green I say rally behind a man who is willing to try and change
    stand up for eqaul rights for every american not because we agree because we are american
    I say give any man willing to pay taxes and properly immigrate him self to america a green card and if living conditions are so bad
    in his or her country that he must run out of fear then lets not close our borders lets expedite the process
    and finger print him and help them and require them to work and follow our laws.

    In america we are born free and promised to be protected but we have lived in the blind concept that our goverment and
    our legal system plays fair and by the books, we must stand and fight, we must
    make the change now as rosa parks did not because it will be better for us now
    but because we must do this for those who follow us, as we must be a nation
    of strength and love and brother hood....
    untill my brothers sexual preference for the love of his life is not the term to label him as a class in society
    then we must push ahead, as I love my brother with all of my heart and to me he is not gay
    and I dress better and where victoria secrets lotion but I love women, Untill we say no to bail outs
    of those who don't need it and start paying our police officers what they deserve, I mean they are laying their lives on the line
    for a belief in a better america yet they still make under $100,000, untill our legal system is fixed to the point that it does not try to
    prosecute on apersonal feelings and facts only, untill grandmas and grandpas can get medication they need to live
    longer in a respected manner above the average untill we worship in our own ways and yet unite because we understand
    untill biggotry is no more and untill our goverment does the things that are hard we will be falling and when this
    giant falls we may be blind sided by those with hate for us...911 god rest everyones souls was not to attack
    physically it was to financialy set america on her backside, and they though 30-50 years down the road on public opinions and
    how america would curse their own president if he wasnt perfect, and the devistation the have now caused
    is a win for them, so bush was not perfect yes we all no but he was a president for the united states and so
    we better show respect for our flag as millions before us have died for her and her beliefs,
    and stop bad mouthing our goverment, and be the change we want to see in others......

    Look for my book next year Called the "Ripple Effect" As america must stand together or we will fall together.....Buffet, gates

    We have to many homeless and druggies?????SPend some of that money in our citys and fund bigger and better shelters that educate
    and retrain our homeless......everyone can do something as we are yet a stone in the pond and by virtue
    can cause a precision ripple......

    I Love my country, I love life, I love my family and I dont kow you but I am sure I love you



    NoahBe the change

  • Comment Link noah Thursday, April 02 2009 10:37 posted by noah

    Ok lets talk about credit cards!!!!!!!!

    WHo is watching out for Americans! not the big credit card companys.....Come on if you miss a payment on one card your other cards
    go from 8% to 16%..........Life is hard but when you have legal means of Loan sharking that in essence don't beat you up or break a finger
    but they cost you an extra $400 a month in payments because of the fine lines of 4 pages of print that if you did try to read you couldnt understand...
    come on this is America!
    America is free, but to live here is not, you must pay and have no one watch your back,
    you must fight against every turn in your life, when we use to be the land of opurtunity now we are the opurtunity for corporations

    if the Gov wants to regulate then go across the spectrum...health care!!!!! come on Obama.....Really, my grandma died
    with $700 a month in medication bills.....How is this the land of get sick get broke no one is here for you...
    we take care of our neighbors and we take care of our sick,
    and we shelter our young, but we dont anymore, as my heart crys out for the old america, well not the old racisit america but we
    will get to that..
    How can we place the sick in such sad dirty living conditions, where does it say that people who have worked
    in this country and paid taxes should suffer because they are now weak......when did america only take care of those who can supply money

    We will always have homeless, and drug addicts as long as we spend are money on foriegn soil instead of helping those
    here....we feel bad for the poor and sick in other countrys but unless we help our own first we will no longer be able to help the rest of the world
    and that is the truth.....
    we must turn all of our attention, to our poor and sick, we must educate are children, we must require education of any one
    wanting a home, and restrict the corporations slick wording, and limit the profit and avalability in all financial institutions and process.

    So MORTGAGES!!

    goverment required banks to loosen the guidelines on loans, Pres Bush stated this, now home owners saw this,
    hey my neighbor bought a house and sold it and made $100,000 in a year I want that to.....Yes they may have saw the
    lotto ticket and went for it and yes stupidly......But who pushed the billions of dollars of TV adds by our goverment
    and banks......? WHo failed to require a cap of home growth values? who failed to make home owners learn of the
    home buying process and down falls, and who ever let people with $50,000 year combined income buy more then a $100,000
    home?
    Hmmmm GOVERMENT! thats right if you want a home for $250,000 you need to make $100,000 after taxes.....Thats right sounds steep
    but so is the inflated worth of homes....
    we have seen people, loan officers bieng prosecuted for stated income loans and it's laughable.....
    The Goverment had the banks relax the rules
    and thats how this all works, the banks says this is our guidelines and thats how you loan out the money
    Now we have banks getting bailed out for making up all of these rediculous loans and again to Banks with 50 top executives making
    millions each.....why not bail out the home owner, or at least do this, if some one needs out of their home
    let them walk, pay off the difference of the home and whats owed after the bank sells it, instead we have people like the
    last executive from countrywide forming companys to buy the loans and turn a profit and if he is making money fine
    but not on the tax payers dollar...The goverment should stand up for bushes bad choices and bail out the home owner,
    as to save american credit.....not banks with jumbo jets, and million dollar salarys.... when did we get duped, when did our new president
    wake up and think oh hey this is a good idea....SAve the home owner.....then you will save the economy,
    bail out folks from loan sharking by the big credit card companys, and force the banks to restructure loans,
    lets get the homeless off the street....

  • Comment Link noah Thursday, April 02 2009 10:36 posted by noah

    Ok lets not just talk about country wide lets go to the seed of the problem, if we are going to correct the issues then we must fix the
    problem at the source.
    Your mad at countrywide well they are a branch of the tree.

    We as americans are sold on an idea that works for a select few, rather it's a budget plan, or a reason why your loans are shuffled
    or why you were sold on a loan structure on false pretenses by your goverment,
    or a District Attorneys office who thinks they will strike at the heart of an issue when they are only
    blind to the facts mis led in their own corrupt procedures and can not even see the truth when it is in front of them.

    So here we go...

    We are giving billions of dollars to Automakers yet they sell you a car for $50k and in 3 years it is worth $20k.
    They used to be 80% american made now they are put together here and made 80% out of country so 80% of the jobs and revenue
    are going to out sourced countrys
    yet american tax dollars are paying to fund american CEO's mistakes, yet this is to save the country, and yes they will tell
    you how many jobs will be saved by doing this but will they?

    How about if we require the Auto makers with in 10 years to have 80% of every vehicle made, and parts made, here in america to
    have factorys shut down in other countrys and bring the work back to america,
    That is stimulating the country, that brings jobs, dreams, and income, when ceos are making millions a years and they have 50 top
    level executives
    making millions and yet our childrens futures are being ripped away to pad the pockets of a few and
    to pick up the mess of a few we are dumb and blind and even our new president needs to wake up....

    How can we fix a economy by duck taping it, I say let the auto industry fall if they dont want to fall, then bring the jobs home and
    make a qaulity product like the old days
    and lets regulate the car lending industry also...people are still paying 16% on a $30,000 loan....Ya america home of the free....

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Rachel Dollar Rachel Dollar, the editor of Mortgage Fraud Blog is an attorney and Certified Mortgage Banker who handles litigation for lending institutions and secondary market investors.
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